Helen Wilmot holds the title of Vice President of Facilities Services and Planning at Stanford Healthcare. Ms. Wilmot’s career has touched all aspects of health care delivery, from direct patient care, to clinical information systems, to senior management of inpatient and outpatient facilities, to consulting in operations re-engineering.
In the role of Transition Strategy, Ms. Wilmot is the operational lead for the build of the New Hospital at Stanford–a $2B investment to expand Stanford’s medical campus. The New Hospital, along with a complete refurbishment of the existing hospital campus, will incorporate principles of lean management and patient centric care. Ms. Wilmot also leads the development of a comprehensive Space Master Plan. In her General Services role, she is responsible for the care of more than 1,000,000 square feet of hospital, clinic and administrative space and the feeding of more than 3,500 employees, visitors and patients. She oversees all departments reporting through the Facilities Services and Planning Division, including Facilities, Engineering & Maintenance, Hospitality, Business Operation & Strategic Initiative, Site Support Services, Security and Transition Strategy.
Ms. Wilmot was Vice President, Ambulatory Care at Stanford Hospital & Clinics. In that role, Helen was responsible for operating the outpatient clinics that provide 450,000 visits/year with over 1,000 staff. She was responsible for leading one of the most significant strategic initiatives in the last decade for Stanford–the build-out of a $250M outpatient center off-campus. In addition, Ms. Wilmot led the transformation of patient access to the outpatient environment through a multi-year effort to shift to an entirely new telecom platform with new business processes and alternative staff models which resulted in 8% per annum growth.
Ms. Wilmot was President & CEO of Concuity a healthcare software company. She founded Concuity with the vision that technology can be more effectively applied in the area of negotiating, administering, and collecting on healthcare service contracts. Ms. Wilmot raised $8M private equity financing from venture capitalists, developed a full suite of products, and led the company in its initial customer acquisition and implementation. Ms. Wilmot is the former Senior Vice President and Chief Turnaround Officer of Kaiser Permanente, California Division ($15 billion annual revenues at that time). As the Chief Turnaround Officer, Ms. Wilmot engineered a $300 million turnaround and contributed to the company’s first positive profit margin in two years. Ms. Wilmot was also the Senior Vice President and Area Manager of the Kaiser Permanente Silicon Valley Region. As an Area Manager, she was responsible for both the health plan and the hospitals—550,000 members, three medical centers, 3,000 employees, 22 pharmacies, and $400 million budget. Prior to joining Kaiser Permanente, Ms. Wilmot was a Partner at APM, Inc., a healthcare strategic management consulting firm. During her six-year career with APM, (now CSC HealthCare), Ms. Wilmot led work in the payer and healthcare provider segments. Her clients were in the United States and in Canada. Ms. Wilmot is also a leader in the Silicon Valley business community by being the former Treasurer on the Silicon Valley Manufacturing Group Board of Directors.
Ms. Wilmot holds a Master’s degree in Business Administration from the Anderson School at UCLA and a Bachelor’s degree in Nursing from San Jose State University.